Privacy Policy

Last Updated: August 19, 2026

At Daar Al Khuld (“we,” “us,” “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website, https://daaralkhuld.com/ (the “Website”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By using our Website, creating an account, or placing an order, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our Website.

A. Information You Provide Directly

When you create an account, place an order, contact us, subscribe to our updates, or otherwise interact with our Website, we may collect:

Full name
Email address
Phone/mobile number
Billing address
Shipping/delivery address
Account login information
Order and purchase history
Information you provide when contacting customer support
Any other information you voluntarily provide to us

We only request information that is reasonably necessary to provide our products and services.

B. Payment Information

When you make a purchase, payment information may be processed by our third-party payment service providers.

Depending on the payment method you choose, payment providers may collect information such as card details, transaction information, or other payment credentials.

Daar Al Khuld does not intentionally store complete credit/debit card numbers or security codes on its own servers unless expressly stated otherwise. Payment information may be handled directly by the applicable payment processor according to its own privacy policy and security practices.

C. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or source
General location information
Website interactions and usage information

This information helps us understand how visitors use our Website, improve our services, maintain security, and provide a better shopping experience.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Deliver purchased products to you
Confirm and communicate about your orders
Create and manage customer accounts
Provide customer support
Process payments and refunds
Respond to questions, requests, and complaints
Improve our Website, products, and services
Personalize your shopping experience
Prevent fraud, abuse, and unauthorized activity
Maintain the security and functionality of our Website
Send order-related and service communications
Send promotional offers, product updates, recommendations, or newsletters where you have consented or where otherwise permitted by applicable law
Analyze Website traffic and usage
Comply with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to provide essential functionality and improve your experience.

Cookies may be used to:

Keep items in your shopping cart
Remember login or account preferences
Maintain your session
Process and remember purchases
Understand how visitors use our Website
Improve Website performance
Provide relevant marketing or advertising where applicable

Some cookies are necessary for the Website to function properly, while others may be used for analytics or marketing purposes.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website, including shopping-cart, account, or checkout features.

4. Account Information

If you create an account on our Website, we may store information associated with your account, including your name, email address, contact details, billing and shipping information, order history, and other information necessary to manage your account.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.

5. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted third parties when required to operate our business and provide our services. These may include:

Payment Providers

Payment service providers may process payment and transaction information to complete your purchases.

Delivery and Courier Services

We may provide your name, phone number, shipping address, and order details to courier or delivery partners so that your order can be delivered.

Website and Technology Providers

We may use third-party companies that provide services such as:

Website hosting
Website security
E-commerce functionality
Website maintenance
Analytics
Email delivery
Customer support
Marketing and advertising

These providers may process information on our behalf only as necessary to provide their services.

Legal and Regulatory Authorities

We may disclose personal information where we believe it is reasonably necessary to:

Comply with applicable law
Respond to lawful requests from authorities
Protect our rights or property
Investigate fraud or security issues
Protect the safety of our customers, employees, or others

6. Third-Party Services and Links

Our Website may contain links, integrations, or services provided by third parties.

These third parties may have their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use through our Website.

7. Marketing and Promotional Communications

If you subscribe to our newsletter or otherwise provide permission to receive marketing communications, we may send you information about:

New products
Promotions and offers
Discounts
Recommendations
Brand updates
Other Daar Al Khuld news

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

Please note that you may still receive essential communications relating to your orders, account, transactions, or other services even after opting out of marketing communications.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete transactions
Maintain customer accounts
Provide customer support
Meet accounting and business requirements
Resolve disputes
Prevent fraud
Comply with legal obligations

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

10. Children’s Privacy

Our Website is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

11. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of promotional communications
Request information about how your personal information is used

Some requests may be subject to legal, contractual, or other applicable limitations.

To exercise a privacy-related right, contact us using the information provided below.

12. Changes to Your Information

If you believe that the personal information we hold about you is inaccurate or incomplete, you may contact us and request that it be corrected.

If you have a registered account, you may also be able to update certain account information through your account settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us:

Daar Al Khuld

Email: info@daaralkhuld.com

Address: M Block, Model Town, Lahore, Pakistan

Website: https://daaralkhuld.com/

We will make reasonable efforts to respond to privacy-related requests and concerns.

15. Acceptance of This Privacy Policy

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it.

If you do not agree with this Privacy Policy, please discontinue your use of the Website.